Effective Date: January 23, 2025
IPTV Space LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
If you have any questions or concerns about this policy or your personal data, you can contact us at:
- Company Name: IPTV Space LLC
- Address: 123 Boulevard Mohammed V, Casablanca 20000, Morocco
- Email: support@iptvspace.com
- Phone: +212-5-2234-8656
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1. Personal Information
When you interact with us, we may collect personal details such as:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Payment Information (processed securely through third-party payment providers)
1.2. Device Information
We may collect information about the devices you use to access our services, including:
- Device Type (e.g., Smart TV, Smartphone, Laptop)
- IP Address
- Browser Type and Version
- Operating System
1.3. Usage Data
We collect information about your interactions with our services, such as:
- Pages visited on our website
- Features used in the IPTV app
- Time and date of access
- Streaming preferences
1.4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience. These technologies may collect information about:
- Your browsing habits on our website
- Referring URLs
- Preferences and settings
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our IPTV services.
- Process your subscription payments and renewals securely.
- Communicate with you regarding your account, including updates, offers, and technical support.
- Personalize your streaming experience by remembering your preferences.
- Improve our services through analytics and performance monitoring.
- Comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with third parties in the following scenarios:
3.1. Service Providers
We work with trusted third parties to:
- Process payments (e.g., Stripe, PayPal).
- Deliver customer support services.
- Analyze website and app performance (e.g., Google Analytics).
3.2. Legal Requirements
We may disclose your information if required to do so by law or if we believe such action is necessary to:
- Comply with legal obligations.
- Protect and defend our rights or property.
- Prevent fraud or illegal activities.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
- Subscription Data: Retained while your account is active and for a reasonable period afterward to comply with legal or accounting requirements.
- Usage Data: Retained for analytics and performance improvements, usually anonymized.
If you wish to delete your data, contact us at support@iptvspace.com.
5. Cookies Policy
Cookies are small files stored on your device that help us provide a better user experience. We use cookies to:
- Remember your preferences.
- Monitor website traffic and performance.
- Track the effectiveness of marketing campaigns.
5.1. Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly.
- Performance Cookies: Help us understand how users interact with our website.
- Targeting Cookies: Used for marketing and advertising purposes.
You can manage your cookie preferences in your browser settings. Disabling cookies may affect your user experience.
6. Your Rights
Under applicable privacy laws (e.g., GDPR, CCPA), you have the following rights:
- Access Your Data: Request a copy of the personal data we hold about you.
- Correct Your Data: Request corrections to inaccurate or incomplete information.
- Delete Your Data: Request that we erase your personal data, subject to legal obligations.
- Withdraw Consent: Opt-out of receiving promotional emails by clicking “unsubscribe” in any email we send.
- Data Portability: Receive your data in a commonly used format for transfer.
To exercise your rights, contact us at support@iptvspace.com.
7. Data Security
We take appropriate measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for secure data transmission.
- Regular software updates and vulnerability checks.
- Restricted access to sensitive data for authorized personnel only.
While we strive to protect your data, no system is completely secure. Please use strong passwords and keep your login credentials confidential.
8. International Data Transfers
If you are located outside of Morocco, please note that your data may be transferred to and processed in Morocco or other countries where we or our service providers operate. By using our services, you consent to such data transfers.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing your information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Company Name: IPTV Space LLC
- Address: 123 Boulevard Mohammed V, Casablanca 20000, Morocco
- Email: support@iptvspace.com
- Phone: +212-6-1734-5398
We are here to assist you and ensure your privacy is protected.
